Privacy Policy

Dave & Buster's Clarkson

Effective date: May 7, 2026

1. Information we collect

2. How we use your information

3. Sharing your information

Dave & Buster's Clarkson ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our venue, use our services, or interact with us online.

We may collect the following types of information: information you provide directly (name, email, phone, date of birth, payment info), information collected automatically (IP address, browser type, browsing behaviour), and in-venue information (CCTV footage, game play data linked to your Win Card or loyalty account).

We do not sell your personal information. We may share it with:

1. Process reservations, orders, and Win Card transactions
2. Administer our rewards and loyalty programs
3. Send promotional offers, event announcements, and account updates (where opted in); improve services; maintain venue security; comply with legal obligations

We use the information we collect to:

• Service providers — payment processors, email marketing platforms, and IT providers (contractually required to keep your information secure)
• Dave & Buster's corporate — our parent company and affiliated entities for operational and reporting purposes
• Legal authorities — where required by law, court order, or to protect the safety of guests and staff

gday@daveandbusters.au

4. Children's privacy — We welcome guests of all ages but do not knowingly collect personal information from children under 13 without verifiable parental consent. Contact us if you believe we have inadvertently collected such information.

5. Data retention — We retain your personal information as long as necessary to fulfil the purposes in this policy or as required by law. Loyalty account data is retained for the life of your membership. CCTV footage is typically retained for 30 days unless needed for an active investigation.

^{6. Security — We implement reasonable physical, technical, and administrative safeguards to protect your information. No method of transmission over the internet is 100% secure.}

_{7–10. Your choices, Cookies, Policy changes & Contact — You may opt out of marketing communications at any time. You can request access to, correction of, or deletion of your personal information. Our website uses cookies to remember preferences and analyse traffic. We may update this policy from time to time. Contact: Dave & Buster's Clarkson, Tenancy 11/61 Key Largo Dr Clarkson WA 6030 | gday@daveandbusters.au | (08) 6208 6699}